Work With Me Answering Service

General information

Telephone Answering Service - HOW DOES IT WORK?

- Receive a dedicated telephone number to use as is, or forward incoming calls from your existing line.
- Our agents answer in your company name.
- Customised Call Handling - once answered, the call can be handled as follows:
- Transfer - The call is transferred to anyone or to any division in your organization.
- Take a Message - our agent records caller's contact details and message which is then sms'd or emailed to the required person in your organization.
- Duplicate messaging - a message can be sent to two or more people simultaneously, e.g. one sent to a sales representative and a duplicate message is sent to the sales manager for quality control.
- Call Screening- important calls are transferred while messages are taken for others, e.g. tele-marketers.
- Customised questions - we create a script based on the information you require from each caller. The script launches when you receive a call enabling our agents to record exactly the info you require, which is emailed to you after the call wraps up.
- Brochure sent to caller: If required, our agents can email the caller your company brochure, order form, sales info etc, after the call wraps up.
- Cost effective packages to suit your budget and your work load. -
These packages are upgrade-able as your number of incoming calls increases.
- No contracts, we operate on a month-to-month basis.
- Quick setup. On receipt of registration, we can start answering your calls within 2 hours.